Refund policy
EXCHANGES
We do not offer refunds or exchanges if you change your mind, so please ensure that you read the product description carefully prior to your purchase. If you have any questions please don’t hesitate to contact us directly.
Exchanges must be unused and returned in the original packaging within 7 days of purchasing. You are able to exchange for another product or for a store credit. Please email hello@thewildelabel.com with your order number and what you would like to exchange.
FAULTY ITEMS
In the unlikely event that you have received a faulty item an exchange or full refund will be provided. Refund requests must be made within 30 days of purchasing.
Please email hello@thewildelabel.com with your order number and what you would like to return along with a detailed description and images to show the faults.
SALE & OUTLET ITEMS
These items cannot be returned or exchanged so please choose carefully. If you have any queries or questions please contact us directly ~
hello@thewildelabel.com
Thank you